For wholesale and manufacturing industries
Are you still using thick, heavy paper catalogs?
Try our original Product Catalog App for B2B transactions
Centralized management of all product information
Catalogs can be customized in detail for individual clients
Online ordering and online inquiry support
Do you have any of these concerns?
Headquarters
- We need to reduce the costs associated with frequently printing and delivering paper catalogs.
- We need to keep our catalogs consistently updated to the latest version.
- We need to monitor the level of customer support status provided by the sales staff to our clients
- We need a simple way to educate new employees about our products and our customers.
Sales staff
- There is an overwhelming number of products, making it impossible to memorize all of them.
- It is difficult to retain all the detailed information for every product.
- Paper catalogs are heavy and difficult to carry around.
Customers
- Fax orders frequently result in order errors and delivery mistakes.
- It is a hassle to have to call every time I order the same item.
- The catalog is outdated, so I’m not sure if the products and prices are correct.
What is a product catalog app?
The “Product Catalog App” is a B2B platform for smartphones and tablets that combines catalog functions, order placement and ordering functions, chat functions, and more for wholesale and manufacturing businesses.
All product information, including product specifications, images, customer prices, campaign prices, etc., is managed centrally. This not only reduces the effort and cost of managing product information, but also allows you to order from the catalog with just a few taps, reducing errors associated with ordering and delivery and streamlining sales activities.
If you are interested, please feel free to consult with us!
Product Catalog App Features
Order online from a catalogue tailored to each client
Online ordering catalogs can be customized for each trading partner, allowing for unique product and pricing configurations. Clients can then easily place orders directly from their personalized catalog.
Online chat support for business partners
Clients can use the online chat function to quickly inquire with sales staff regarding products or orders. Headquarters can monitor these exchanges to ensure no issues are overlooked.
Access all the product information you need to make a sale
Sales staff can instantly search and retrieve all necessary information for their sales discussions directly from the app.
Employee education
Using this app, even new employees can access and utilize the same product knowledge and client information as veteran sales personnel.
Use at partner stores
By enabling the application for use at trading partner locations, visiting customers can easily search for and confirm product information. This actively supports in-store sales promotion activities.
Case Studies
Creating their large product catalog was always a massive undertaking. Order receipt and delivery mistakes were frequent.
Solution: Implementing this application reduced catalog production costs and minimized ordering/delivery issues.
Before Implementation
Handling over 2,000 products meant that updating the product catalog was time-consuming. Since sales staff received orders via phone and fax from over 1,000 stores, delivery errors were hard to avoid, leaving insufficient time for sales promotion activities.
After Implementation
The latest catalog is now distributed to trading partners via the app as part of sales promotion activities. This has significantly reduced the labor involved in catalog production. Online ordering from the catalog has also decreased delivery errors. Sales staff can now study product information and conduct sales promotion directly with clients using the app.
Challenge: Frequent turnover of sales staff made product education and business handover to new personnel difficult.
Solution: The app was implemented and utilized as an educational tool to transfer expertise to sales staff.
Before Implementation
Because the company handles a wide variety of products, there was a steep learning curve before sales staff could propose appropriate products to clients. Furthermore, since feedback handling was often left to individual staff members, headquarters was unaware of the situation until the problem escalated significantly.
After Implementation
Sales expertise has been embedded within the catalog, allowing new sales staff to negotiate easily with clients. Staff can now also verify product details on the spot, enabling them to confidently handle product inquiries. The efficiency of new client acquisition has also increased. Headquarters managers can now monitor complaints and inquiries from clients as they happen, allowing them to provide appropriate and immediate guidance to the responsible staff members.